PRIVACY POLICY

Effective Date: 12/11/2025
Last Updated: 12/11/2025

  1. Introduction

Mastermind Real Estate Broker LLC (“Company,” “we,” “our,” or “us”) operates the website https://www.dubaiplotsales.com (“Website”).
We value your privacy and are committed to safeguarding your personal data in accordance with the UAE’s Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable laws.
This Privacy Policy explains what data we collect, how we use it, who we share it with, and the rights you have regarding your personal data.

 

  1. Consent to Data Processing

By accessing or using our website or any associated digital platforms, you confirm that you have read, understood, and consented to the collection, processing, and storage of your personal data as described in this Policy.
If you do not agree, please discontinue use of the Website.

 

  1. Sources of Personal Data

We collect information from:

  • Website interactions: Enquiry forms, chat, WhatsApp links, and property listings.
  • Emails and messaging platforms: Including contact via email, WhatsApp, or SMS.
  • Offline engagements: Meetings, events, exhibitions, roadshows, or partner referrals.
  • Third-party sources: Real estate portals, marketing partners, brokers, social media, and public databases.
  • Automated tracking: Cookies, analytics tools, and IP logs.
  • Payment processors (if applicable): Through secure, authorised third-party gateways.

 

  1. Categories of Data Collected

We may collect the following categories:

  • Contact information: Name, email, phone number, address.
  • Identification data: National ID, passport, or trade licence copies when required by AML/KYC laws.
  • Professional and financial details: Occupation, business name, bank details (only if required for transactions).
  • Website and usage data: IP address, browser type, time zone, device type, pages visited, and cookies.
  • Communication data: Calls, WhatsApp, or emails (which may be recorded for training and compliance).
  • Marketing preferences: Newsletter subscriptions, ad interactions, campaign responses.

We do not intentionally collect sensitive personal data such as race, religion, or health information unless legally required.

 

  1. Purpose of Processing

Your personal data may be used for:

  • Responding to enquiries and providing property advisory services.
  • Facilitating lease or sale transactions and verifying identity under AML/CFT laws.
  • Sending relevant property updates, newsletters, or marketing material (only if consented).
  • Improving website functionality, performance, and security.
  • Conducting due diligence, invoicing, and legal compliance.
  • Maintaining communication records for quality assurance and dispute resolution.

 

  1. Legal Basis for Processing

Processing is based on:

  • Your consent for marketing or voluntary submissions.
  • Contractual necessity to deliver requested services.
  • Legal obligations under UAE real estate and AML/CFT laws.
  • Legitimate interest for service improvement and fraud prevention.

 

  1. Sharing and Disclosure

We may share your information with:

  • Service providers: IT, hosting, analytics, marketing, and payment processors.
  • Regulatory authorities: Where required under UAE law.
  • Business partners or developers: To fulfil property enquiries or transactions.
  • Professional advisors: Auditors, legal, or tax consultants.
  • Successor entities: In case of merger, sale, or restructuring.

We do not sell your personal information to third parties.

 

  1. International Data Transfers

Your data may be transferred to or processed in countries outside the UAE where our service providers operate. Such transfers are conducted with contractual safeguards to maintain equivalent protection.

 

  1. Data Retention

We retain data for as long as necessary to fulfil the purposes stated above, or as required by law (e.g., accounting, AML/CFT record-keeping). After this period, personal data is securely deleted or anonymised.

 

  1. Your Rights

Subject to applicable law, you may:

  • Access a copy of your data.
  • Request correction or deletion.
  • Withdraw consent for marketing.
  • Restrict or object to processing.
  • Request data portability (where applicable).

To exercise these rights, contact privacy@dubaiplotsales.com. Proof of identity may be requested.

 

  1. Cookies and Tracking

We use cookies and similar tools to analyse website traffic and personalise user experience.
You may disable cookies in your browser settings, but some functions may not work properly.

 

  1. Security

We implement appropriate administrative, physical, and technical measures to protect your data. However, no online transmission is fully secure, and we cannot guarantee absolute protection.

 

  1. Children’s Data

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal data from minors.

 

  1. Policy Updates

We may update this Privacy Policy periodically. The revised version will be posted on our website with a new “Last Updated” date. Continued use constitutes acceptance of the updated terms.

 

  1. Contact Information

Mastermind Real Estate Broker LLC
Email: rahul@dubaiplotsales.com
Phone: +971 52 349 7762

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